Terms of service

Pompara is an interactive entertainment product. You converse with AI characters modelled on residents of Pompeii in the summer of 79 CE. Each character is built from period scholarship and remembers your conversations across sessions.

The characters are not real people. The conversations are not historical record. The output of an AI model can be inaccurate, confabulated, or unintentionally offensive even after our safeguards. Don't cite character outputs as historical fact.

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to use Pompara. You agree to complete age verification before you receive access to chat features. See the Age policy.

Pompara is not available in jurisdictions where its content is prohibited by law. You are responsible for complying with the law where you are.

• One account per person. No account sharing.
• You're responsible for keeping your sign-in credentials secure. Tell us at once if you suspect unauthorised access.
• You may not use Pompara to send abusive, harassing, or unsolicited commercial messages — to us, to the characters, or to any system the characters reference.
• You may not attempt to extract the underlying prompts, source code, or training data. You may not run automated scraping against the chat or character endpoints.
• We can suspend or terminate accounts that violate these terms. Material violations lose any unused credits.

New accounts receive free starter credits. Beyond the free tier, we offer Pro and VIP subscription tiers and one-time credit packs. Current pricing is shown at checkout. We can change pricing with 30 days' notice; existing subscriptions honour the previous price for the remainder of the active billing period.

Credits are non-transferable. Unused credits do not expire while your account is active. If your account is deleted, unused credits are forfeited.

Subscription refunds: cancel at any time. Cancelled subscriptions continue through the end of the active billing period; we do not pro-rate.

One-time credit packs are refundable if requested within 14 days of purchase, provided fewer than 25% of the purchased credits have been consumed. Email hello@pompara.com from your account email.

UK and EU consumers may have additional statutory refund rights which override the above; nothing here limits those rights.

The characters, their backstories, and the conversational system are our intellectual property. The text you send is yours; the replies the model generates are licensed to you for personal, non-commercial use. Don't publish character replies as if you generated them yourself, and don't train competing models on Pompara output.

Characters discuss adult themes including period-accurate sex work, slavery, gendered violence, and wound recovery. We handle these themes with care, not glamorisation. You consent to encountering them by using the product.

Pompara's characters use large language models. Their output can be incorrect, can hallucinate, and can occasionally produce text outside the character's established voice. You agree that:

• Output is for entertainment, not professional advice.
• You won't rely on character claims for medical, legal, financial, or safety decisions.
• You'll report objectionable output via the in-chat thumbs-down.

You can close your account at any time from your settings or by email. We can suspend or close accounts that breach these terms, breach applicable law, or are inactive for longer than 18 months.

We provide Pompara "as is." To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or anything that cannot be limited under applicable consumer-protection law.

These terms are governed by the laws of England and Wales, except where mandatory local consumer-protection law applies. Disputes will be resolved in the courts of England and Wales unless local law requires otherwise.